Friends I want to ask you do not use or refer family and friends to Laurel Lake Camping Resort in Corbin.We booked a reservation before their system upgrade per the management we just spoke to. We booked two camp sites for July. At the time of booking my daughter was told she could cancel outside 30 days. I never received an email confirmation and we called back asking for confirmation email. They sent an email with Zero information included. There is a PDF attached which has no information in it. Now that we did not secure a camper for our dates and went to cancel, they referenced a cancellation policy we never saw nor was made aware if through their email process when we made the phone booking. I replied to the email multiple times. My daughter talked to them multiple times, My wife talked to them and I also did trying to find out details of the site, which I never received, only verbally over the phone. They behaved as a small operation, which is fine when you conduct yourself with integrity and provide good customer service. Neither of which they did. Now that we cancelled they informed us they will keep 100% of the deposit and we are more than 60 days before our reservation. Again, The management on the phone admitted their system has been upgraded 5 times by that we just talked to and made the comment of people don't receive or they do not receive emails all the time. Well, I received theirs with no info, so seems like they have practiced their blame of technology on others besides me. While I overpaid for a lesson learned I ask you to avoid them. My large family will for sure. If they miss out only only a couple of bookings because of my experience during their slow season then karma has worked. Stay away from Laurel Lake Camping Resort!!!