Made a Rez 5 months ago and didn’t see the fine print cancellation policy stating 14 days out no refund. I had to make new plans due to unforeseen circumstances and called to find out that 13 days out is too bad for me. Not any concessions or credits for future stays, nada zilch. So for a slow time of year they just print money hoping no sees their fine print. I’m a business man and I’ve always seen rules as an opportunity to make someone’s day not motivation to make negative reviews. Maybe I’m old school but there was zero expense on their part and 5 months of cash holding for them. I guess their business is doing so well that they send people the other direction when looking for a place to stay