Like ALL Ventura campsites since Covid .. everything has to be booked online and the thumbnail photograph of the campsite is too small to realistically show the gradient of the site. Tried getting the very rude campground hosts to help me change to a flatter site but they just referred me right back to the phone number which you leave a message and hope someone calls you back. The guy actually said he was way too busy to talk to me and then got back in his RV !!! Really? This is sadly a common thing amongst these country run campgrounds the hosts are either absent or not interested and as such they have zero to do with the public . Very disappointing Ended up driving away and seeking a full refund.