We attempted to stay here over the 4th of July weekend.(We have stayed once before and enjoyed the stay) Something came up that was out of our control. I asked for a refund and the owner refused to provide the refund. Mind you we booked and cancelled within 24 hours. He gave all kinds of reasons first was clearly on the invoice it states"rain check". In which is correct, but no where does it state no refunds. Now don't get me wrong if I booked in advance say more than 3 days and cancelled last minute I would feel obligated to pay as this hurts a business. BUT it was literally within 24 hours and I offered to attempt to reserve the campsites for him(call those that he turned away) so that he wouldn't lose any money. No response. Second reason was that he paid double on gravel just to accommodate our stay. I honestly don't do this. I hate conflict or exposing businesses in this manner, but this is by far the worst I have seen it. You can't deny the views, trail rides, and honestly the owners was so nice our first go around. A little expensive stay, but overall we had a nice time. I only suggested to the owner to add in"no refunds" to the invoice. It's the customer service on how they handled to respond and no understanding at all. The stay cost us$297.68 in which we will not get back and we will not stay here again. I understand he has a business to run, but when you start putting your business before your customers is when things go bad in my opinion. Business owners get money hungry and forget the customer service part. I would not recommend this place. To the owners: Again read the screen shots I have attached. Your statement is very deceiving and no where does it state NO REFUNDS. You literally are robbing people blind by not doing the right thing. You only care about the money not taking care of your customers. I feel sorry for people like you. Have a blessed day.