I have never been treated with such disrespect and disregard from an establishment in my life—and highly recommend you DO NOT SUPPORT THIS CAMPGROUND. I made a group reservation for a long weekend for 4 campsites to celebrate me and my husband's wedding anniversary in August 2023. We both got COVID and unfortunately couldn't go(which was sad enough), but our friends went and celebrated without us! I had put down a deposit of$345 and not knowing this, my sister-in-law paid the$388 for their stay. I called Rimrock Lake Resort to let them know that we had been double charged and they refused to refund the money. When I insisted and said this was not okay, I heard the owner in the background say"just hang up on her" and they did—and have refused to take my calls since. DO NOT TRUST THEM. THEY DO NOT DESERVE YOUR BUSINESS. I not only was unable to attend my own wedding anniversary, but am out$345 that I will never see again. Truly horrific.