Rockport RV Resort by Rjourney
S
Reviewed Apr. 6, 2023

AMAZING PARK NOW!!! Bitterness Be Gone

Future campers. I have been at this campground as a Winter Texan for several years running and I couldn't be happier with this park. I am very confused with the reviews that speak of a rude staff. The staff that is in place now is, by far, an improvement from the previous staff. The previous Management was loud and VERY rude. He did NOT like children and made that known. He was actually, at times, was very rude to them. The new owners/management welcome children. It is refreshing to see kids out riding bikes and enjoying the beauty this park has to offer. Please do your own research and see other review sites that date back over a year (before RJourney purchased the park) and you can see the reviews that mention a Manager (I wont mention name) being very rude and nasty to campers. A camper had to be 18 YEARS OLD to be outside alone or the old management would make them go inside. This is the Manager that the previous reviews on this site are defending. 

 I started coming to this park after Harvey. There were several buildings that were damaged during Harvey. Every year that I came back AFTER Harvey, those damaged buildings were still here. No changes. THEN, RJourney purchases and when I return for this Winter Season (I am a Winter Texan) those buildings are gone and are either replaced with or being replaced with other buildings. 2 new bath houses are now in the place of the 2 molded,  and dangerous bath houses that stood on this property for YEARS after Harvey. A playground has been added and I LOVE IT!!!! 

I attended a meeting that the staff and the Regional Manager had in the club house, where the campers were allowed to ask questions. EVERY item that the campers addressed, that were within reason, have been addressed. They asked for more lighting at the clubhouse and it was installed THE NEXT DAY! They asked that the pool stay open later and it was opened until 10pm. (I must add that not one of the campers that asked to have the pool opened later took advantage of the later hours.)  They asked about the roads and crews were working on them within a MONTH!! No the whole park has not been completed and it will take time to get them all repaired. BUT RJourney stood true to their promise that they would begin the process. This park had many issues that were ignored by previous Management. The current Management is facing those issues head on and have made more progress in 1 year than was made since Harvey. 

The below reviews mention several things that are NOT true. They mention that the Club House has been closed to the campers and only available for events. This is NOT a true statement. The Club House was closed one day (Sunday) last week for a wedding. It has remained open every other day. They mention that the breakfasts have been discontinued. This is true. However, this was a Winter Texan event that WAS NOT sponsored by the park and ALWAYS ends at the end of the season. For the past several years the park has  allowed the use of the Club House for this event and profited nothing. I do hope this event will be continued by RJourney. 

I personally am glad that some of these proclaimed "Winter Texans" have decided not to return to this park. God Bless the park that they are going to. I have been approached while outside of my rig by several of these disgruntled "Winter Texans" asking me to sign petitions. I was approached during an event by one of this crew with a list of websites and told to go on each of these websites and write a negative review about this park. I have been in the Club House during card games and listened to these people hurling insults, call names and talk negatively about the staff and other campers in the park. The reviews these people are leaving fail to mention the drama and chaos they have caused at this park, even as far as to go on public forums with their drama. They are angry because the new owners/management have taken control back of their park and are no longer allowing these campers to run the park. 

I was actually considering NOT coming back next year BUT, since these guests are now moving on I have already confirmed my reservation for next season. And NO, I was NOT asked for the FULL seasonal amount. I only paid the deposit and my first months rent. This is normal. FYI.. most parks DO charge the FULL price for seasonal stays. 

The new staff are amazing!! The Manager (I think her name is Carrie) is great. She is friendly and courteous. Jackie, Rich and Stacy have been here for years and are am thankful they stayed. The new additions are great as well. I have only met the Regional one time. (that was at the meeting we had) and she was very nice. 

I see the "shame on you RJourney" in the last comment and I think the shame is solely on a group of people that are upset and resort to spreading untruths via internet. 

I give RJourney a 10!!! Great job and see you guys next year!!!!

Month of VisitMay