Rockport RV Resort by Rjourney
V
Reviewed Apr. 3, 2023

Clueless management. Dislike winter Texans!

If you want a rude, uncaring, unfriendly park this is the place to be. 

4 years ago we arrived in TX and found this gem of a park with amazing managers. It wasn’t just an RV park it was a true community where people loved and helped each other. We had tons of activities. Many people in the park volunteered their time(and money) to keep the activities going. Very few things were actually run by the park. If you were bored it was your own fault. The clubhouse was open at all times to anyone that wanted to play cards or games or just gather for a bite with their friends. 

Fast forward to last spring. The park was purchased by RJourney. They came in and assured us that the activities would remain and that they appreciated winter Texans. They had plans to fix the bad roads and remove some Harvey damaged buildings. 

We arrived back in the fall to find out that one of the managers had been fired for questioning some of their decisions. The other manager was moved to Activities director. They brought in interim managers that are so rude! They refuse to have a conversation with you. No how are you, nothing. Just a blunt “What do you need?” when you go in the office. No smile, nothing. They make you feel like you’re a burden rather than a guest. Just hateful. If you question anything or bring a concern to them their standard response is “If you don’t like it you can leave. No-one is forcing you to stay here”. They have made it very clear that they don’t need or want winter Texans. This is going to be a destination park for families. You know….. All those families that travel in the winter when the kids are in school…… To a small fishing town…… 

We, as winter Texans bring our families here. Our kids/grandkids come and stay in the park over holidays. But apparently that's not family enough for them.

And how about this. The regional manager, who dresses like a slob and hasn’t ever spent a night in an RV, said “I hate having to dress down to come here and deal with the Trailer Trash!” WHAT???? Really??? She doesn’t realize (or doesn’t care) that all of us trailer trash have enough money to be away from our homes for 4-6 months out of the year and spend time in Rockport. We bring a LOT of money into this park and community. She’s absolutely clueless about the RV Community as a whole. And clueless as to how to run an RV Park. 

Don’t plan on receiving any mail while you’re here. No UPS, No Fedex, No USPS, no Amazon, nothing. They will not accept it (this was just announced). In our 4 years of full time RVing we have never been to a park that won’t accept a package for you. The only mail they will receive is for the park models. So, if you live here, on a permanent basis, in and RV you can’t get mail. 

The clubhouse is now only open during business hours. Guests (permanent residents) can no longer use it in the evening for card or game playing. They’re planning on turning it into an event center for weddings. The bride room is a joke! The little (and I mean little) loveseat and dressing table are fit for a 7 year old. The makeup mirror is maybe 10” tall and about as wide. There isn’t even a full length mirror in the room. You can no longer use the kitchen in the clubhouse. There was breakfast every Saturday (open to anyone that wanted to come including people in the community) that was done by volunteers. RJourney went into the kitchen and threw away things that were personally owned by these volunteers without enlisting their help to organize things. 

They closed down the sewing room where we made hundreds of quilts for local charities. We raised money and donated thousands of dollars to local charities. Anything that doesn’t make the park money they’re getting rid of. Activities, pot lucks, sewing room, Saturday breakfast, library (thousands of books are being disposed of) etc. 

Their fix for the roads was a little tar and chipseal…… really? It’s already looking bad and is horrible to drive and walk on. They only did the parking area around the clubhouse. Most of the roads in the park need to be fixed. 

Plan on paying a$200 deposit (not unreasonable), but also plan on paying your entire 1st month rent if you’re planning a long stay. Oh, wait, that’s only for some people. Other people have been asked to pay for their entire stay. And others have only been required to put down a deposit. Read their 9 page contract carefully. I guarantee there are things in it you won’t like! 

Over 80% (that's over 50 families) of long time winter Texans will not be returning to the park next winter. This new owner has torn apart the biggest family that the park will ever see. It’s so sad. Oh, and in their comment back they said that we are a small group and have been asked to not return. Well, we were not asked to not return. On the contrary, they were disappointed that we weren't returning.

Are they deliberately trying to run this park into the ground? Kind of feels like it.

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  • Review photo of Rockport RV Resort by Rjourney by Vicki , April 3, 2023
  • Review photo of Rockport RV Resort by Rjourney by Vicki , April 3, 2023
  • Review photo of Rockport RV Resort by Rjourney by Vicki , April 3, 2023
  • Review photo of Rockport RV Resort by Rjourney by Vicki , April 3, 2023