We loved the shade trees. The staff are so attentive, they are very accessible and are present all day into the evening without being intrusive. They ensure you get to your site and are satisfied. The only “down” part of our stay was our site. For us, being next to the pool and playground was not as preferred as it would be for others. We don’t have kids and the place has lots of kids running strong doing what kids do. Our site would have been better for those with kids. With Covid, the playground is closed, however that didn’t stop summer of the kids. Kind of tough time to enforce and they are having a good time. So, not really negative, just a preference for us.