We have been coming to Jellystone in Quarryville since our son was 1. My best friend has been coming there longer which is how we heard about it. Neither of us will be coming back. We rent the cabins and every year the quality and cleanliness of the cabins, as well as the facilities and grounds have declined. We stayed this past week and had a skunk living under our cabin. One of the managers, Cindie stated this was a problem weeks ago also. The skunks were fighting all night under the cabin and spraying. The smell came through the AC vents all night. We contacting the front desk. It took hours for someone to come out. They literally handed my husband an AC filter to change himself and the old one was disgusting. We were offered a choice of 2 cabins far from our friends. One had broken air conditioning and the other only one bed which wasn’t sufficient because we have a child. We decided to stay at our cabin but to sleep in our friends cabin because of the smell. We asked for some compensation due to the fact that we could not use our cabin other than to hold our luggage. We were offered a credit but we explained that that was not sufficient enough. That we should receive it back in cash and honestly, we should receive three nights stay because we only stayed in our cabin one night out of the four. We continue to get the runaround from the GM Jerren and Cindie. Nobody gets back to us and they make up stories. After being promised we’d speak to Jerren by check out, One story was that Jerren wasn’t there and had family issues then it was that he was in meetings all day then that Cindie was on the late shift and she would get back to us yet didn’t. Nobody gets back to us, which I pretty much knew would be the case. This is extremely unprofessional! It is unacceptable that we are being lied to by management and that no one gives us a straight answer. Management has lied to us saying they would resolve this numerous times and yet they have not. The water park was broken for 2 days. The pools are dirty. The bathrooms are dirty or gross. The jumping pillow had a hole that was patched and letting out air. It has really gone downhill these past few years. I would not recommend staying here for the money you pay.