They ignored my issue with the sprinkler system leaving my lot with 2-3" of water until 11am. No broken lines just a timing issue but they didn't do anything about it over my 3 day stay. Nothing to help, just looked and said, Ya, that's a lot of water. Of course it was deepest near my steps, even said I couldn't put down a mat cause it would ruin the grass. At least they couldve acted concerned.