My family and I had been looking forward to camping here this weekend. The weather forecast was a bit iffy with a 50/50 chance for rain, but instead of giving up and canceling we decided to try it. We got our tent set up, but the rain was so heavy that our tent began to leak. We asked if they had any cabins available, and they did, but they wouldn’t credit us the cost we had already paid to stay. They said we’d have to pay the cost of the cabin in addition to the cost we paid for the tent site. We asked if we could get a credit for a future stay and they said NO. We asked about a refund for our second night that we weren’t going to use and they again said NO. They just kept saying that their policy is no refunds for any reason unless you cancel 2 or more days before your arrival date. While we recognize the need for policies like that, we also know that some circumstances, like torrential rainfall, can allow for GRACE and a waiver of the policy, or at least a modification (credit toward a future stay). They got our $105 for 2 days we didn’t use, and if they had exhibited better customer service they might have gotten more from us in the future, but they won’t get a penny more now, since we won’t be staying here ever again.