Management Retaliation & Discrimination
We have been happy members of Thousand Trails for several years and have created several friend groups of whom I hope would verify my claim as accurate. My husband, Paul(OP), has always had the heart of a servant and has helped many throughout Lake Myers and Forest Lake. He enjoys playing cork hole and building campfires. We have so many wonderful friends at the campgrounds that we hang out with even when we don’t have our camper in. It has always been a source of stress relief and relaxation for us. We have never been ones to instigate gossip or spread it. We sit quietly to ourselves or with friends, play corn hole and enjoy the fire, food& friendships. Our dog LOVES to exercise on the golf cart trails! Last YEAR, one of the teen boys that lives in the campground full time came to our site and invited our 16 y/o(at the time) son to join him and a gang of other kids that found a villa unlocked. The private investigator we hired found out that the number of kids involved goes into the double digits. We advised Susan, the manager, of the identity of as many involved as we could. Our son was not involved in the actual damage and nothing further was said to us by Susan or any other representative of Lake Myers, Thousand Trails or Encore. Charges were attempted against our son alone, but when our attorney advised that all kids involved or none(some parents had already paid restitution… I offered but was not responded to) were to be charged then charges were dropped. We have been camping every 2 weeks in and one week out at Forest Lake with no problems at all until recently when my husband couldn’t get logged into our account to make his payment. I tried as well and couldn’t get logged in. Turns out that our entire national membership has been canceled by the Lake Myers manager with the reasoning of“unsupervised child”. That is totally falsified. How many of you see Mon or Dad following their older kids around? Our son had never cause any trouble. Funny, the kid that lives there who coaxed our son to the villas still lives there on site because his mom works for a prominent attorney that I guess Lake Myers is afraid of.(Well, mine is good too!) Ban our son from Lake Myers? Fine… but ban all the ones involved, don’t do it out of retaliation against us because you lack evidence. Want to ban our whole innocent family from Lake Myers? Fine… but ban all the families of those involved. If your going to accept money of one mom to let her stay because she works for an attorney, then the offer needs to be given to all. But why cancel our whole family national membership? THAT is excessive and we will be filing a lawsuit if it’s not fixed asap. We just bought a brand spanking new camper, new golf cart, paid membership fees(I want refunded if our membership is not going to be honored due to a dishonorable and unethical manager with no factual evidence and can apparently be paid off). Seriously! Existing campers can’t complain publicly about anything at the campground without the fear of their memberships being terminated for it. This is morally wrong. I have contacted membership services just to be told they can’t do anything. I call BS. This needs a fair resolution immediately.