Worst Ever from Site to Staff
Skies is in the name because this park is on a hilltop, but this park has done a terrible job addressing the slope and approach angle of the back-in sites 1-10. Instead of spending the money to retain the dirt around these sites and provide a more level platform for your rig, the sites slope down towards the rear and much more to one side than the other. More troublesome is the cement block retaining walls and trees right where they should NOT be (on the corners of the sites). I scraped the side of my trailer against the tree branches and will need to replace windows and a skylight that got damaged. When I called the office for assistance to back into site 6, post damage, the owner of the park showed up, did not introduce himself as the owner, and chose to argue with me about who was responsible for the tree branches blocking the entrance to this site. He questioned my experience and offered no apology or empathy for my property damage. A dozen maneuvers later, and further scraping against the branches, I was in the site. The owner said that his insurance would not apply here because I was the driver. To note, I had booked a pull-through spot and even confirmed it via phone earlier that day. Upon check-in, I was given the back-in site 6, because the spot they had for me was occupied by a guest overstaying their reservation. Due to Covid-19, only 60% occupancy is allowed by the state, so they had other sites available to put me in (or the guests who decided to stay longer!) yet they insisted site 6 was the only option - right next to high voltage electrical panels supplying the entire park. After the brutal parking experience, I called the front desk to suggest they provide an escort in the future for these sites, but the irate employee actually cussed me out and was so interruptive that I was unable to provide my full name without continuously being spoken over. It was the most absurd conversation and certainly the WORST customer service EVER. This park deserves no stars, because the owner himself was aware of these issues yet offered nothing but insult to injury. My trailer was parked here for 5 days, because the other park near town were full at the time.