This campground was a Huge disappointment for us. I planned and made reservations last August for Thanksgiving 2024. We are retired military and wanted to spend the holiday close to El Paso, TX.
Looking forward to our holiday reservation , we arrived @ Hacienda to find out that the campground had (without notice) moved us to a site in the back of the park with No picnic table, & No fire ring. The explanation we were given was that it was an “emergency.” We were also advised that we could have paid an extra fee to “keep” our reservation, but that we didn’t do that when we made our reservations. To their credit, they did reimburse us for one free night stay.
HOWEVER…….people make reservations for a reason and because Hacienda made this unwanted change without our knowledge or consent, our Thanksgiving was unmemorable.

I feel that campgrounds such as Hacienda who want an extra fee to “hold” a reserved site certainly take their patrons for granted. If we ever return to the southwest, we won’t stay @ Hacienda. We should have and will stay at the Ft. Bliss RV Park instead.