We are in Washington supposed to meet family in Montana and stay one night here on the way. Our truck broke down and won’t be fixed for about 3 weeks at dealership. We were told we couldn’t have a refund because of late notice. I tried to call and work it out politely with a basic no. I understand you could have rented but you are the business taking risk. Do NOT punish future renters for something out of their hands. Bad business. I would understand a week or more booked but one night is petty. Also we called Wednesday to cancel and was told someone would call back, I was told we didn’t cancel 48 hours or more and that is longer than 48 hours.