The customer service was absolutely outstanding! 4 stars only because of lack of amenities for kids, however, they do have games to rent from office. Unfortunately the lake has mostly dried up and no longer hits the shoreline of the campground (apparently been this way for 6 years). They used to have what looked like an awesome beach area, water slides, boat ramps etc... but it has all fallen into disrepair which makes sense now that the water has receded. Our son and his buddy still had fun relaxing, throwing the ball around and playing a few games. WiFi was not great except for AT&T which means there must be an AT&T tower nearby. All stores, Walmart, restaurants etc.. are about a 12 minute drive away if needed. All in all, it was very relaxing. If they added a huge pool, I think it’d be a big hit.