I made a reservation over 3 months before my stay. When I arrived, I was given a site that backed up to a very busy road. There was also no shade on the site and I was 3 feet or less from my neighbor. Many of the reviews mentioned nice shade trees but not all sites have them. When I asked the owner for another site, he told me they were all taken except for one without a sewer connection. I asked why I was given such an undesirable site when I booked so far in advance and he told me that there is an algorithm that determines the site selection and if I wanted one with trees I needed to put a note on my reservation. He also suggested calling the office and requesting a site with trees. So my suggestion to anyone staying at this campground, be sure to call the office ahead and let them know that you want a site with trees and not one backing up to the road. I can assure the owners that algorithms do not equate to good customer service and I will not be returning or recommending this campground to others.