Nothing to sleep on
Wish I had seen a post regarding the mattresses before we went this past weekend. I would have canceled My daughter, her husband and two kids 4 and 2 arrived to the resort cabin after a drive from Ohio to find they would be sleeping on plywood. A dirty cabin with a concrete floor and nothing to sleep on. Needless to say they went to a hotel. When talking to the staff they played a great game of pass the buck and we have still not received a call from Scott which was supposedly who the buck stopped with. They were rude and insinuated we were lying about the cleanliness but there was no way to lie about nothing to sleep on. An employee showed us where they had marked it on a brochure but there was no mention about the mattresses being removed on the paperwork I signed. I didn’t realize it was necessary to look at every page of the website. They took the time to say no pets on the contract. You’d think they’d let you know there was no place to sleep. I will be posting a poor review everywhere I can find a place to put it and disputing the charges for the misrepresented unused cabin on my credit card.