Avoid this KOA at all costs– bed bugs and dishonest management. Our stay at the Emmett KOA was a nightmare. The cabin we rented was infested with bed bugs. When we brought it up, the owner flat-out lied and told us they hadn’t had bed bugs in“over 13 years.” That was absolutely false. There are multiple reviews on here already citing bed bug issues, and staff members themselves admitted to us that it has been an ongoing problem. Even the pest control company they claimed to use confirmed they’ve been battling bed bugs here. Instead of taking responsibility, management hid behind their ridiculous 14-day cancellation policy and refused to refund our second night(which we didn’t stay for obvious reasons). Their“solution” was insulting: a 20% discount for a future stay(as if anyone would want to come back!) and a handful of quarters so we could attempt to kill the bugs in our belongings using their dryer. The dishonesty from Toni and her father is appalling. Any business that knowingly lies to its customers about a health and cleanliness issue this serious has no integrity. Bed bugs are not a minor inconvenience– they spread, they infest, and they follow you home. We left disgusted and disappointed, and I strongly recommend avoiding this campground if you value your health, honesty, or basic respect as a paying customer.

Our stay at the Emmett KOA was a nightmare. The cabin we rented was infested with bed bugs. When we brought it up, the owner flat-out lied and told us they hadn’t had bed bugs in“over 13 years.” That was absolutely false. There are multiple reviews already citing bed bug issues, and staff members themselves admitted to us that it has been an ongoing problem. Even the pest control company they claimed to use confirmed they’ve been battling bed bugs here. Instead of taking responsibility, management hid behind their ridiculous 14-day cancellation policy and refused to refund our second night(which we didn’t stay for obvious reasons). Their“solution” was insulting: a 20% discount for a future stay(as if anyone would want to come back!) and a handful of quarters so we could attempt to kill the bugs in our belongings using their dryer. The dishonesty from Toni and her father is appalling. Any business that knowingly lies to its customers about a health and cleanliness issue this serious has no integrity. Bed bugs are not a minor inconvenience– they spread, they infest, and they follow you home. We left disgusted and disappointed, and I strongly recommend avoiding this campground if you value your health, honesty, or basic respect as a paying customer.