Black River Trails Campground
Melissa K.
Reviewed Jul. 11, 2022

Save your money and go elsewhere

There are zero stars for this business. We spent a lot of money here to rent three cabins, bought wood and ice and paid to take showers. The showers were dirty all three days we were there. There are only two unisex showers. We had to ask for them to be cleaned twice. Showers tokens are$1 for three min. with no refunds if you don’t use all the tokens during your stay. That is rip off#1. One shower was scorching hot or ice cold with no in between and very dirty- hair everywhere, even stuck to the wall in a clump. One day there were used condom wrappers in the shower. Another day, at 9:00am we had to wait for an hour to use the shower while someone was having sex in it. My daughter was on the other side taking a shower. The tops are connected so think of how award and gross that was happing right next to your kid showering. People were even knocking on the door, and they didn’t care. The owner and the grandson who run it were even standing in front of the shower house talking to the other people waiting in line, while this was happening. I said something to the owners to clean it and all I got was"oh I see how that can be frustrating". They refused to refund our unused shower tokens because we didn’t want to continue a shower next to that. Scam#2 the wood is so dry it will burn in a min., so you have to go buy more. Scam#3 they only sell small bags of ice, so you have to keep going back to get more. Save you money and get ice and wood somewhere else. Save your money and go elsewhere unless you don’t care that people are having sex next to your kid in the dirty showers. When we asked for a refund on the tokens before leaving, he smirked and said he can’t control other people. I understand that but you were right outside the shower while that was happing beside my daughter, and you refused to refund tokens. I didn’t ask for a refund on the stay but due to the entire experience, I am now. When the owners did reach back out to me, I got excuses, no solutions, no refund on anything. Terrible business practices. They honestly don't care about the customer. Their response to a different customers complaint and review we read online was"you can choose somewhere else to stay". I mean wow, what a way to run a business where your customers are the ones feeding you and paying your bills!

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Month of VisitAugust