This was our first time pulling a camper with us. Rachel at the front desk had lots of information on what to do for check in when I called ahead of our arrival. Bernie was super helpful and met us at the gate and drove in front of us to help us find our campsite, he then stood with us while we backed in and helped guide us into the lot. He also helped us learn how to hook everything up. Overall this site was close to the store, bathroom, dock, and clubhouse. A great place to set up and we will be coming back!