The Good: Making a reservation was relatively easy, and contacting the office prior to arrival was met with very pleasant ladies on the phone. The location is great, very close to the theme parks in the area and grocery, convenience stores and restaurants nearby. The Bad: upon arrival you are presented with a set of rules as well as those posted on the web site. Well let’s just say they really don’t enforce them. For example they state no dog/pet pens, well there were plenty of them and no enforcement, so bring them if you have them. Another rules is in reference to your rig and it’s condition. There were a number of hunks of junk, so I don’t think that rule is enforced. The sites all have full hook up, but we had a premium site and it was on a patch of dirt/grass...I would recommend any of the few concrete sites if you can get one. If you can imagine the mess in your rig on our premium dirt patch (mud) when it rains...Reatroom/shower facilities are a bit dated and rundown, but cleaned regularly. The mini-golf course needs a cleaning and some upkeep. There are constant tour helicopters flying back and forth on a regular basis during the day (some noise). My suggestion for this Thousand Trails RV Resort is, it just needs an overhaul and update and can be special. Bad Verizon signal in our site and in and around the resort.