There was no one working to check me in. I was at the campground before 9:30pm called security and main line over 15 times. Had to stay at another hotel. The staff were very rude from the fist time I talked to them. I gave them screenshots of my trip in maps and showed them my reservation at the hotel I booked from there parking lot. The only thing they would say is "security was there at that time" very bad customer service and very rude staff. We wont be staying here again.