I would give Yosemite Pines RV Park a zero-star rating if I could, following the disastrous and wholly dissatisfactory experience my fiancée and I had during our recent stay. We booked a 10-day stay at this RV campsite, expecting a relaxing, enjoyable vacation. Instead, we encountered an unprofessional and discourteous staff, led by a manager, Carmella Hoeft, who was as unaccommodating as she was rude. From day one, we felt dismissed and looked down upon, with our concerns and requests met with dispassion and disinterest. The situation worsened when the entire campground lost power during a period of triple-digit heat. The staff provided no resolution or contingency plan. Their lack of compassion and their refusal to offer a refund for our prematurely terminated stay were both shocking and unacceptable. We were also left severely disappointed by their substandard amenities. Their on-site washing machines, in a sorry state of disrepair, ruined over$200 worth of my fiancée's clothing. To add insult to injury, not only did the staff refuse to refund us for the damage, they also didn't offer to refund the cost of using the faulty machines. Frustrated, we paid out of pocket to relocate due to the unbearable heat and lack of power. The management promised a follow-up communication after supposedly"discussing with corporate," but this communication never materialized. Our final grievance occurred after we had left the campsite due to the unfavorable conditions. A package that was delivered after our departure became the subject of an outrageous demand from the manager, Carmella. She requested a$50 Venmo transfer plus the postage fees to simply forward the package to us. In conclusion, Yosemite Pines RV Park demonstrated a lack of basic human humility, compassion, and hospitality during our ill-fated stay. Despite the exorbitant fees charged for the stay, we found the park to be ill-maintained and malfunctioning, the staff unprofessional, and the overall experience thoroughly regrettable. We strongly advise potential visitors to think twice before booking their stay here. Yours in disappointment,