As a small biz owner, I always try and give the benefit of the doubt before writing a negative review. But I felt compelled to call out our experience here after being ignored in person.

I didn’t mind that we paid over $60/ night for a spot here mid-week). I also didn’t complain when we were assigned the spot directly next to the dump station (even they don’t show that on the online map during reserve, so you think you’re getting a good spot near a grassy area- beware). But when I encountered a homeless woman sitting upright on a chair, completely silent, in the bathroom without a mask on during a 3am bathroom visit the first night, I had to speak up. She was still there at 8am the next morning. I brought it up to the staff and they acted like they had no idea what I was talking about, and “they hadn’t seen anyone and they were just in the bathroom.” A ridiculous response which left me speechless.

I ran into her again the second night + the bathroom was gross at this point. It hadn’t been checked since our arrival, the soap was out, no Tp in the stalls, the toilets weren’t flushed, garbage overflowing.

I emailed the staff (it was after hours) and requested they please check the bathroom and also clean up. The next morning she was gone, and it looked like a lame attempt at cleaning had been made, although a little too late.