Let me preface this by saying this is the first review I have ever written, but I feel compelled to share because of how horribly rude these people are. The worst experience we've had at an RV Park in almost two years of full time travel. We originally booked 3 nights in the Circle/Meadow Full Hook Up Sites. Then, we booked in the office for Monday, Tuesday, Wednesday and Thursday in the RV Overflow Lot as we are fully self contained with a large solar set up, and plenty of water. Additionally, we booked the following Friday and Saturday in full hooks up. On Tuesday afternoon, we received a knock on the door from a then-unidentified pair(later identified as the property managers). They were irate, and very angrily informed us that were not allowed to stay in the overflow lot. We explained that we had paid, but were told that it was intended for storage only(definitely was not a storage facility, however). At this point, we tried to apologize and say that there had been a misunderstanding and we were happy to leave. We've traveled to over 46 states and stayed in plenty of these overflow lots, and so we had assumed that was what we were paying for. Additionally, none of the policies we signed in person or listed on their website stated otherwise. However, they continued to be rude, and yelled that we needed to leave the property and that we could receive a refund for our stay. No problem, we're happy to leave- fully understanding that there was a miscommunication(on their end, given we can't be expected to know their policies when not told them). After leaving, we get a call from Alec Buns at corporate stating they will be charging us for a full hook up site even though we did not have full hook ups, and did not utilize any of the amenities in the campground. We again tried to explain that there was a misunderstanding, we left with no fuss, and just wanted our money back. He refused to have a conversation with us, stating repeatedly that he would"not be negotiating" and the"buck stops with him." We have never, in our two+ years of travel, had such a negative experience with such incredibly rude people. An embarrassment to campers everywhere.