Rockahock Campgrounds & Resort RV Park

Booked a lot on September 21, 2023 for November 1st. I received an email for the confirmation of the deposit. I called on October 25, 2023 to cancel the reservation as we were no longer going to be in the state at the time of the reservation. I spoke with the customer service lady who told me she would speak with the manager, Becky. They then called to tell me per the cancellation policy they sent me in the confirmation email that it was a forfeiture of the deposit. I had Becky send me the email as I could not find it while driving. The original email they sent versus the “refurbished” email Becky sent state two completely different things. I have called around 20 times and no one will answer. I have emailed the original email to show where the cancellation policy has been reworded. I have left voicemails and no response. I’m out of $250. Hopefully I can save other people from giving these frauds any money with this review. You have been warned.

Camping is good, some spots are close together others are not. I would give more stars if the didn’t have so many full time campers. Water front is bad beach is bad I found at least 4 docks that were falling in the water 1 was just okay and the main dock with boat slips are for the full timers. 2 boat ramps one to the lake is a mess one to the river is nice but very busy. Little or no cell signal Wi-Fi is okay Hookups are okay great for large rigs

Rockahock is a decent campground. It has a nice boat launch a nice pool that is well kept. The sites are massive and very quiet. Ideal place for a family if you are fully contained. Bathrooms need a lot of work as toilets don’t work or stall doors don’t close. Also mirrors are broken and on weekends they run out of supplies. Wi-Fi is spotty at best.