I had a family trip planned out for May.. responsibly called and cancelled my reservation due to activated military needs. After 3 emails and multiple phone calls it has been nearly 2 months. Calling the resort, the manager, Danny decided that he was going to hang up on me while in the middle of a sentence. Confused, I tried to call back thinking maybe we were disconnected but turned out the number was blocked. I then called from another number where he proceeded to tell me that if I didn’t stop blowing him up and waiting the allotted 3 hours for him to call back that he would not be processing my refund. Not cool, Danny… not cool.