Overrated - poor service

We stayed here twice in the last two months. First time was fine but not exceptional. The RV park itself is highly variable. Each site is owned by different owners and the RV park has rights to rent them out. None of the sites have fire pits. Some have chimneas. The sites are also maintained in a highly variable way. The electrical on the second site we stayed at was very sketchy. Hard to describe except the plugs were broken and the electrical panel itself was ragged and broken. We recently did a side trip that had us staying two days at this place. We reserved two weeks in advance and we're glad to get the site with no issues. When we showed up the lady at the front desk was out right rude. They are what I call "fake nice". The lady told me that because they change reservation systems and we didn't pick out a say on the reservation system that they did not have a site for us for two days. They offered us two different sites on two different days. Not only is that a huge pain in the butt but ruined our plans for the day because we had to stick around and wait to move and pack up everything. What infuriated me was the attitude of the people in the front office. They did not give a rip and basically told me to take it or leave it. They didn't offer any discount or concession or anything. They only said that because of the new reservation system they had a rough week. I'm not sure that I'm supposed to feel sorry for them considering the money I'm paying to park there. Also infuriating was my wife had called ahead of time to confirm our reservation and their phones would never would get answered. We will not be staying here again. There's a much nicer option further in on Hilton Head and a really nice new place coming in to Bluffton. Take your money where it will be appreciated maybe these people will learn.

Overrated - poor service

We stayed here twice in the last two months. First time was fine but not exceptional. The RV park itself is highly variable. Each site is owned by different owners and the RV park has rights to rent them out. None of the sites have fire pits. Some have chimneas. The sites are also maintained in a highly variable way. The electrical on the second site we stayed at was very sketchy. Hard to describe except the plugs were broken and the electrical panel itself was ragged and broken. We recently did a side trip that had us staying two days at this place. We reserved two weeks in advance and we're glad to get the site with no issues. When we showed up the lady at the front desk was out right rude. They are what I call "fake nice". The lady told me that because they change reservation systems and we didn't pick out a say on the reservation system that they did not have a site for us for two days. They offered us two different sites on two different days. Not only is that a huge pain in the butt but ruined our plans for the day because we had to stick around and wait to move and pack up everything. What infuriated me was the attitude of the people in the front office. They did not give a rip and basically told me to take it or leave it. They didn't offer any discount or concession or anything. They only said that because of the new reservation system they had a rough week. I'm not sure that I'm supposed to feel sorry for them considering the money I'm paying to park there. Also infuriating was my wife had called ahead of time to confirm our reservation and their phones would never would get answered. We will not be staying here again. There's a much nicer option further in on Hilton Head and a really nice new place coming in to Bluffton. Take your money where it will be appreciated maybe these people will learn.