When you look at the map, select your spot, make your reservation you could still lose your site. Unless you pay an additional fee to secure your space. We made two reservations for two sites with the same credit card and later found out we lost our site and are separated from the second reservation. We were told our site was not guaranteed because we did not pay the additional fee! Then why were we allowed to pick our specific site when making our reservation? Our new sites are completely separated from each other. Love the facilities, but very disappointed in the additional money grab by the organization. Just increase the price to secure the site! Never have had this problem with any other RV Park!