I had made reservations several months ahead of time, drove 6 hours just to get there and find the people in a neighboring site had their stuff into my site. I went to the office and the staff called a camp host to “evaluate” the host then came and told me he could move the fire ring and I could just put my tent there. No! I went back to the site, thinking maybe I could talk to the other people, and a group of them got up and started moving more things clearly into my site and threatening me. I went back to the store, crying asked for a refund. I left. Never did get all my money back. Will never return.
Staff/owner are so kind and accommodating. I can’t say enough about them. I had reservations at a different campground, but once I got there had to leave, I called crystal rock and the lady was so so kind, got me a site and gave me directions .Bathroom/shower house very clean. Lots of family activities. I stayed in a tent site and had ample space. Close proximity to cedar point and other attractions. I absolutely love this place and am so glad I called. Can’t wait to go back!