I had scheduled three campsites, the suites, and the Canyon Club for a wedding. However, due to the COVID-19 crisis, we were forced to cancel the venue, which we communicated prior to the 60 day time frame for room and site refunds (other than first night). We were told by the caretaker of the property, that the owners would have to be contacted. We requested to speak directly to the owners and have waited over three weeks to no avail. We filed a BBB complaint and have heard nothing. Our calls requesting information are ignored and messages not returned. This property is not ran ethically and will not communicate with guests in a timely manner.