We were not able to make our reservation due to a flat tire 30 miles from the destination. Left a message around 5 pm that we would be late. Then provided an update around 8 pm when we found out roadside assistance would not be available until the next morning. Without requesting, I was told my fee for the night would be refunded. Thought that was good customer service. i was not expecting a refund.
When our tire warning light came on, around 5 PM and 30 miles from our intended destination of Casper WI, we pulled off at the Alcove exit as the Sinclare gas station to see what was going on. A rupture of the front driver's inboard sidewall was the cause of our tire warning light. A call to the roadside assistance service our RV rental company told us to use, proved to not be able to send a response vehicle until the next day. Fortunately, Windy Waters at Eagle Creek was just across the street from the service station. Julie was very helpful when we called Windy Waters. She was able to get us a spot for the night while we waited for the roadside assistance the next morning. Sites are nothing fancy but have all the hookups and plenty of space for vehicles much bigger than the 26' RV we were renting. Side note: next morning at 7:30 am received a call that no response vendor had been found. So we pressed up the 30 psi tire to 74 psi at the service station and made the 30 mile 30 min drive to Casper watching the steady drop to 42 psi on the trip. If you need tire work in Casper, A-1 Tire worked great for us, like an Indy 500 pit crew they had our spare on in under 15 minutes. And it turns out Outlaw Mobile RV Repair did have a tech contact us while driving to Casper indicating he was ready to respond to the Alcove location.
Stayed the last night with a rental RV that we needed to return to Denver by 10;30 AM. Campground has an unusual lay out with "loops" being 3 rings of sites. Sites are spread out well. Lots of privacy, Within an hour's drive of the RV rental return location (with a Costco on the way to fill the gas tank). Some sites have elec/water/sewer at the sites. Some have just electrical - this was our site. A communal water/sewer was available with ability to handle two vehicles at the same time.