Stayed here for 2 weeks. Everything worked great! Alana was so helpful with how to get around town and pointed out local activities and restaurants! Such a beautiful setting with campsites right on the water. Not sure what was happening with some other person's review on the website. It worked fine for me and seemed very inviting. It was one of the reasons I chose this campground and got a message back within an hour. I am glad I did. You can also call for a reservation. Easy Peasy! Had a fabulous time and I will definitely return!