I stayed at T9 via Airbnb in July 2024. Upon booking I sent a message ensuring that there is wifi due to working remotely,o as their listing states as an amenity, never heard back although saw it was read same day by“Justin”. The listing had this amenity listed so figured it was ok. The day of arrival I get a message saying wifi is not“guaranteed”. I expressed that if WiFi is not working I’d need to cancel as I’ve expressed upon booking I needed this for work, so it was important to me. The owners, Tim and Rachel, were extremely dismissive and condescending. Saying they will not refund for“one small amenity” and they“are not renting a wifi booth”. I expressed that this was important to me and it was in their listing. They were extremely difficult to deal with and caused A LOT of stress. Like other reviews stated, they take something wrong with their property and act like it’s the guests fault. I 100% agree that these are those kinds of people. The location is beautiful, although crowded with spots so close to each other but that’s in the pictures, so to be expected. Bathroom is a dirty pit toilet and had no toliet paper the first day, but known ahead of time it’s a porta potty. I would have considered booking again due to beach views but not with these owners. I’ve reported them to Airbnb, who confirmed they violated policy, offered me a partial refund, and sent them a message of their violation. I do not recommend unless there are new owners. They updated their listing with the WiFi issues, which clearly shows they know it’s a problem, but that was not there on my listing. Do not recommend unless new owners take over who care about their customers and take accountability.