Kenny Ray H.

Rocky Comfort, MO

Joined November 2021

Great Spot / Needs More Care

The beauty in this area is undeniable. Hiking, scenic views, the whole 9 yards. This campground was likely top of the line in its day. They are making upgrades on the grounds and I can see where they might fix what I’m about to tell you MAYBE, but I doubt it.

Wi-Fi - Do NOT expect great cell service or Wi-Fi here if you need it. We ended up here much longer than expected and needed it. It was tough to stay connected at best.

Laundry - Beware of the laundry area. It is not exclusively for KOA campers, any member of the community that knows about it can come wash ANYTHING in this laundry - including horse blankets, manure laden animal covers that haven’t even been rinsed off and grease covered coveralls. They have started doing better at cleaning out the dryer vents but be patient and bring quarters.

Water Pressure - the water pressure here is EXTREMELY high. You MUST have a pressure control before booking it to your RV. I understand why they have it up so high for the high volume summer months. It makes sense, but just beware.

Desk Staff - Front desk is very nice when you walk in. However, do not expect to get anyone on the phone. If you have an emergency of any sort and cannot handle it yourself, you will need to go physically find a person on site. They are all very kind and helpful so no worries there, but phones don’t get answered. That said, they do return your message if you can wait.

Issues - We had issues with one of the staff that doesn’t normally deal with customers (and shouldn’t) blonde lady in a back office. She was condescending, snarky and tried to tell me how my bank messed something up when a charge was attempted without my knowledge. If you do a monthly stay, watch your accounts. For you smart Alec’s out there, yes I read my contract and yes, I owed the money. Im human and forgot. However, it is common business courtesy to let a customer know that you are charging their account and due to their lack of communication, their charges remained pending for nearly two weeks, holding approximately $196 in limbo.

This park could be absolutely amazing. Truly, I do not know how the money gets distributed in a franchise such as this, but from a layman’s point of view, there seems to be no excuse for the lack of upkeep on many areas of this park. Possible short staffed at the time - that would make sense.