I have been a camper at Spruce Lake (1990’s) and Elk Meadow Campground (since 2000). So over 25 years with this company. This year I had to leave 3 days early due to a medical issue that my medical team recommend I return home ASAP. So I left 3 days early. After being a camper with them for over 25 years, sometimes more than once a season, they WOULD NOT provide a credit for the next season due to needing to leave. Even though they have done away with the General Store, a bathroom is usually out of service, no ice cream bars, scant RV supplies, cable TV, and now no WiFi….continuing to cut services for campers yet increase costs…..I will NOT be returning to this campground or sister campgrounds. Though they have wonderful views, I will choose to camp at other campgrounds in the area. This is pure greed on the owners and mangers part and no concerns about returning, loyal customers. One other note about this year’s stay, we were under a Red Flag Warning and a burn ban. Durning this high fire risk weather, there was a very large fire with sparks in the pit by the playground and a camper had one at their site. I witnessed and reported to the assistant manger who was walking her dogs long before there ban and warnings were lifted. The next day I asked her if she was able to get the fires extinguished. She said no because the fires were started after the bans and warnings were lifted. And that was an outright lie as I reported before the bans and warnings ran out and the fires were going full force when I reported. So this also tells me that the assistant manager and the campground really doesn’t wish to enforce laws to preserve the area from another catastrophic wild fire in the National Park and the surrounding mountain towns and citizens. As a past resident of Colorado this really should upset local people and visitors.