j B.
dayton, OH
Joined October 2019
Filthy cabin

Cabin 701- We just returned home after a weekend of camping at Dayton KOA. Overall the programming and common facilities were nice. However once arriving we were very unhappy with the cleanliness of the cabin. The cabin smelled of rotten food as soon as we opened the door. There was rotten food in the fridge and in the sink. There was food, like popcorn which is very visible, on the table and window ledges. Nothing has been wiped down and there was dog hair all over the floors. I spent an hour cleaning the cabin with my limited supplies before I would even let my daughter in. In addition the plates and cups were filthy as well. This was our vacation so its disappointing to spend so much time cleaning just to get to enjoy ourselves. Its very apparent the cabin had not really been cleaned all year based off the amount of dirt stuck along the base boards and on the cabinets. I fully acknowledge that we were staying in a cabin and by no means except it to be spotless however for$240 a night I do except that the the rotten food be removed from fridge and sink and the surfaces be wiped down and the floor swept. Someone had came into the cabin since the last guest and changed linens so that was at least good. In addition the thermostates batteries were corroded and needed to be replaced which a maintenance person did bring us so we do appreciate that. In addition the door did not stay shut and after working on it I was able to resolve that issue. Growing up we always stayed at KOAs because they are known for their cleanliness. This is my first time at the Dayton KOA and I am disappointed in the cleanliness. I hope this email will help the management of this KOA step up their game and take care of their facilities.**Update- I received a blanket statement from corporate saying I'd have to work out my concerns with local KOA, Local KOA was contacted first and have never heard back from them.