Power issues

The management staff B. Lang and K. Lang has be extremely unresponsive and difficult to speak with about issues we had in Glen 27. We have left several voice messages, on several occasions visited the main office and facilities and sent email with only a single reply. Our issues is still outstanding and I have not response from the management staff While camping at this resort we had several issues with the shore power for our RV. We have spoken to many fellow owners only to find out they had several issues that have been reported to management with no resolution. 

Update 11/29/2023 I received a vague response from B. Lang with Wilderness saying they could not find any issues. I asked for a report of their finding which they have not provided. The matter is not resolved as I was told i should be reimbursed for the damages. I submitted a receipt for but not reimbursed. Ms. Lang is posting response to the reviews but no responding to my emails directly