Beware of Deceptive Practices and Unauthorized Charges

I recently booked a stay at Kayak Starved Rock Campground and had an extremely disappointing experience. The campgrounds were in poor condition, with overgrown grass and geese droppings everywhere. The bathrooms were unsanitary, with the porta potties emitting a foul odor and situated right next to the kayaks. To make matters worse, there were no showers available on-site, and the website misleadingly suggests that showers are available for$2 at a municipal location, which is actually several miles away. The website also mentions a pool, but there was no pool to be found. After deciding to cancel our stay, I left a review on Google expressing my dissatisfaction. Shockingly, the lady managing the campground contacted me and offered a refund in exchange for removing my negative review. This unethical practice suggests that many of the positive reviews you see might be fabricated or manipulated. To add to this troubling experience, even after they refunded me, I noticed multiple unauthorized charges on my credit card from this business. Therefore, I strongly recommend that no one provide their credit card information to this campground. I strongly advise against trusting the reviews for this campground and would not recommend staying here. It’s important for potential visitors to be aware of these deceptive practices to avoid disappointment and potential financial issues.---