My husband and I tried to cancel on the 3 day mark of the Dyrt's cancellation policy and was met apathy and complete unhelpfulness. The owner would not come to an agreement to let us cancel for a full refund when we were on the third day before our reservation, and would not allow us to move our dates to a different weekend. There is a literal hurricane coming - the owner argued that he would not be able to book the campsite within the 3 day policies notice. Of course not with a hurricane coming!

Additionally, the owner argued to only give us a half refund instead of allowing us to choose a different weekend, even though we were within the 3 day cancellation! We wanted to come camp there but now we never will. He said he texted us and never did. It felt like talking to a frat boy anytime we communicated about this.

I've had to cancel plenty of times on airbnb and hip camp and even on the Dyrt, and have had owners graciously give a full refund under weather circumstances, or let us choose different dates for no additional cost.

We will never book this spot again because of the customer service from the owner. This is not how you treat your potential customers. We would've even spread the word and told our friends and family to come camp here. We would've come back too. You just lost so much potential business.

All for $30, congratulations on your $30.