Shockingly horrible

I don't even know what to say, except pick somewhere else. Last summer we stayed for a few days. I reserved a few days for this summer. Got the reservation confirmed by email- didn't notice my name was misspelled by one single letter- and stopped in to the office to inquire about paying early. It turned out they gave me a reservation under the wrong name and that I was actually, in fact, banned from the park. What??? They revealed that in their system I was banned due to"pet damages". My service dog did not cause any property damage and the cabin was left clean. I asked if there was any detail about these supposed damages and no, there were not. I asked if there was someone I could speak to as no one had ever contacted me about this issue. The larger blond woman said,"I am the only one"(that I could speak with) and added that I was also banned from shoreline park- which I had never been to. The hold on my credit card is still there. It's only a few dollars but I'm going to cut my losses. Last time we stayed we were prohibited from flushing tp down the toilet and the bathrooms were not clean at all. The Wi-Fi never worked and the power went out preventing me from using my bipap. Also the pool and playground areas were so closely monitored it was a bit uncomfortable being on camera and confronted about a minor rule violation (within moments like I was being closely watched) that was quickly righted. I believe in second chances but this was just an insult to my sensibilities.  Weird staff, pretty unfriendly. There are plenty of other friendlier and more accommodating beautiful cabins and resorts to choose from in Humboldt.