Haley A.
Reviewed Sep. 19, 2020

So much potential

We made reservations before hurricane sally. Before we left home we called to verify that they had power and were open. Which they were all clear. Upon arrival the camp ground is beautiful and shaded. Nice amenities. The camp host met us at the office for our late check in and was a complete doll. Our site was roomy clean and well maintained. Bring plenty of food as there’s only a dollar general up the road unless you get on the interstate to Crestview. We woke up the following morning to about 2-3 foot of water under our camper where the river had flooded. Most of the camp ground had been evacuated. Some cars were completely under water and campers totaled. When we called the office we were told by a very grumpy man that we couldn’t move to a dry spot across from us because the water would be gone by the afternoon. I feel as if this situation could have been handled better. No one ever came to check on us even after multiple phone calls. We ended up pulling out with no where else to to stay. In the end landed at a hotel. We were unable to find anyone to discuss a refund or credit. We decided to just cut our losses. I understand unforeseen events happen but I felt as though we were uncared for during the drastic turn of events. Had we been able to stay under normal circumstances I think we would have had a quite pleasant experience. Over all I would attempt to come again.

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