Reviewed Jun. 22, 2021

Reservation cancellation at Casa Grande RV Resort and Cottages

I gave 4 days note for cancellation of a reservation using their on-line procedure. I received an email reply acknowledging my cancellation and a comment that a representative would contact me. When no one did, I assumed that my notice of cancellation had been processed. WRONG!  I found out yesterday that my credit card had been charged.

Do not believe their advertising PR about Rule 1. A very unprofessional company

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