AThe Dyrt PRO User
Reviewed Jun. 11, 2021

Poor customer service

Been a member here for many years. Called to let them know our rig was bigger then it has said from previous years and we would be getting in late. They didn't even give us a chance to say our name before stating there would be an envelope outside for us with our site number and then hung up. So when we arrived the spit was small and very uneven. I had called the after hour number to let them know it was small and our electrical cord barely reached. Asked if we could move she said something about the back area and to check the sites in the 40s I ask what she ment about the back area she had mentioned something about a pull through I said I'd prefer a pull through she got up set said to take any site and to check in in the morning then as she was hanging up had said " shesh people" we didn't want to just take any spot as there were 4 other envelopes which ment 4 other people were coming and we did want to take their spots. The other person I talk to was more helpful but by that time the damage was done and we left for another campground


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