They can blame COVID all they want, but to not have showers and bathrooms available is totally unacceptable! I made a reservation several months ago expecting “resort” accommodations. They didn’t think to mention the showers and bathrooms were closed. And I didn’t receive and update. However- they were sure to mention the no cancellation policy! And, there was no staff on site to address our concerns! Totally unacceptable! Will never go back.