Laurel Lake Camping Resort

Friends I want to ask you do not use or refer family and friends to Laurel Lake Camping Resort in Corbin.We booked a reservation before their system upgrade per the management we just spoke to. We booked two camp sites for July. At the time of booking my daughter was told she could cancel outside 30 days. I never received an email confirmation and we called back asking for confirmation email. They sent an email with Zero information included. There is a PDF attached which has no information in it. Now that we did not secure a camper for our dates and went to cancel, they referenced a cancellation policy we never saw nor was made aware if through their email process when we made the phone booking. I replied to the email multiple times. My daughter talked to them multiple times, My wife talked to them and I also did trying to find out details of the site, which I never received, only verbally over the phone. They behaved as a small operation, which is fine when you conduct yourself with integrity and provide good customer service. Neither of which they did. Now that we cancelled they informed us they will keep 100% of the deposit and we are more than 60 days before our reservation. Again, The management on the phone admitted their system has been upgraded 5 times by that we just talked to and made the comment of people don't receive or they do not receive emails all the time. Well, I received theirs with no info, so seems like they have practiced their blame of technology on others besides me. While I overpaid for a lesson learned I ask you to avoid them. My large family will for sure. If they miss out only only a couple of bookings because of my experience during their slow season then karma has worked. Stay away from Laurel Lake Camping Resort!!!

Beautiful campground with the rustic feel. We are In a 40ft class A. Our site was spacious and private. I asked the office for a great spacious site and she did not disappoint. The water attraction was closed when we got there, and the owner got on the phone called in staff/life guards to come in so my 2 kids could play on it for an hour. To me that is 5 stars all in its self. When we hooked up 50 amp was not working, ok with us we were fine running off 30. But the guys were right there doing everything they could to get it up and running and they did with in 15 min. Office and staff are great and you can tell they care about the customers and the place! My only recommendation is that the bathroom lights that are censored stay on a little longer. They would shut off in the middle of shower, just a wave of the arm turned them back on quick but they should stay on a bit longer. With that said bathrooms and showers were clean. Showers are very spacious. Beautiful place.

Staff is very nice and helpful. Says Big Rig friendly, not so much. Low branches and very tight turns. Some spaces were long. Lots of blowups for the kids. Pond to fish in and a large pond to swim in. An old mini golf. Walking trails and frisbee golf. GARMIN GPS is wrong. Keep going.