I was a seasonal camper with Kamp Dels with a 7 and 9 year old. With Covid-19 and not knowing if the pools would be open we called to see if they had a plan of action for campers. They have 1 or 2 activities a day that last 10 minutes so not having a pool is a big deal for us. Our kids would go stir crazy and not have a thing to do. When we asked what our options are the owner Erin was extremly unprofessional and yelled at my husband. We have gone round and round with terrible customer service from them. She was rude and her husband refused to call us back. We now are out$1000.00 to pull our camper after staying only 1 weekend. I have heard many complaints of the staff owner and had I heard those before we signed up we never would have chosen Kamp Dels. Go elsewhere!! Even for a weekend. This place is not work your time and effort to camp at.