Paducah-Kentucky Lake KOA
Mary H.
Reviewed Jul. 27, 2019

Disappointed

We’ve stayed in a cabin twice at this campground. The second time we booked a one room cabin. They had us in their system for a 2 bedroom cabin (which we had the first time we stayed there.) I proved to them I booked a 1 bedroom cabin & it was their mistake to assign us to a higher priced 2 bedroom cabin. Since all the cabins were booked for the night we couldn’t switch to a one bedroom. They would not refund the difference. I called KOA corporate office and the person I talked to was able to see in their computer system what I was talking about. However each campground is an independent business and it was up to each campground to decide how to conduct their business. To me the proper thing to do was to let me have the two bedroom cabin for the one room cabin price. Convenient location.

Month of VisitAugust
  • Review photo of Paducah-Kentucky Lake KOA by Mary H., July 27, 2019