Butterfield RV Resort and Observatory

Our 6 month stay here was bizarre to say the least. After being there for a couple of months we started hearing about a few couples being singled out as troublemakers. One couple was asked to leave because they questioned the management's demands to know who they had sold their little mobile building to. To date there have been over 8 campers kicked out of the park. When asked why they are told they didn't follow the rules. When they asked management what rules they had broken they are not given an answer but instead told they had harassed the management or managements employees. Everything out of the managers mouth is either a lie or gross exaduration. The group kicked out are said to be troublemakers by current management but in truth they made the mistake of asking"why" regarding some policy changes made by current management. Personally we have never experienced anything like this. We witnessed threats, bullying, targeting and harassment. What we didn't experience was customer service. Since leaving the park of our own accord we have been harassed by current management and we are now viewed as one of the troublemakers group. Needless to say, we won't be back.

This is a smaller high end facility that is managed very well. As a point of interest there is also a functional observatory on site that has free tours for those staying at the park. A Safeway, Ace Hardware, restaurants, and a TSC are all within walking distance of the park.

This rv resort is a very well kept one and in an excellent condition. The resort is close to the freeway and historic sites as well. The nightly fee is reasonable and staff members are friendly/responsive. Due to Covid-19 restrictions I chose not to use all options available to guests such as pool, laundry, etc. but all facilities seem very clean.

Only thing I did not appreciate was the fact that this place charged the hotel tax of about 10%, but for a short stay I guess it was ok. Not sure if the hotel tax is Tuscon area specific.